Returns and Refund information

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 RETURNS

For all returns, you will need to contact us first to arrange.

When you return the item, you will need to get proof of posting, in the event the goods being

lost in transit, also if you have had to send the goods because of a fault please pack in parcel

proof of posting in the package.

REFUNDS

All refunds of return cost will be processed within 28 days from the day we receive the product

back, the item should be in its orignal packaging, unopened, unless the item is fault.

FAULTY, OR DAMAGED GOODS.

Once you have taken delivery of goods, you the customer are responsible for inspecting the goods upon

delivery. In the unlikely event you order has been received damaged or faulty , please notify us within 24 hours

of delivery and return immediately. Please send back in orignal packaging and enclose a copy of your

Leisure Trail invoice, which will be fixed to the outside of the package, also the reason for returning the item,

we will arrange to repair or replace your order, just as long as the product has been used as intended and

does not on inspecting, show any signs of miss use.

If the item is faulty due to manafacturing fault please explain the fault (s) and return item to us, this does not

include any fault caused by accident, neglect, or misuse, for which there will be no exchange or refund.

this does not affect your statutory rights.